Wednesday, March 27, 2019

An After Hours Vet To Take Your Call When Your Vet's Not There

Guardian Vets provides 24-hour vet service
GuardianVets provides
24-hour vet triage by phone.
It's 3 a.m., and your cat is coughing nonstop. You're beginning to panic. Should you take him to the ER? Can this wait until tomorrow? If only there was an after-hours vet to give you some advice.

Enter GuardianVets, a company that sounds almost like a throwback to the old days, when you could call your vet in the middle of the night and actually get your vet, not a voice mail message. GuardianVets provides an after-hours vet who will talk with you when your vet's office is closed.

The company won the grand prize in Purina's Pet Care Innovation competition at this year's Global Pet Expo.


An After-Hours Vet When You Need One

To talk with an after-hours vet or vet tech, all you have to do is call your vet's office. Calls are forwarded to GuardianVets, and a certified vet tech or licensed veterinarian will answer your call. 

They won't diagnose your cat's problem over the phone or recommend treatments, but they can tell you whether your cat needs to be seen now or if he can wait until your vet's office opens. They can also make an appointment for you. 

Although there are similar services online, GuardianVets is the exclusive after-hours triage service provider of the American Animal Hospital Association.


Can You Recognize A Medical Emergency?




Can you recognize the signs that your cat is having a medical emergency? These are some signals that he needs to see a vet right away. 

  • Difficulty breathing. If you see heaving sides or open mouth breathing, your cat needs to see a vet now. Other signs of breathing problems are wheezing, coughing and unusual respiratory sounds.
  • Difficulty passing urine. In male cats, this is a life-threatening emergency. If your cat is making frequent trips to the litter box and passing little or no urine, straining to urinate, licking his genitals, vocalizing, seems to be in pain or is hiding, that vet visit can't wait until morning. Other signs a cat is having potentially dangerous bladder issues are bloody urine and urinating outside the litter box. 
  • Severe pain and obvious distress. Signs include howling, panting, hiding, sitting or crouching in an unusual position and sometimes aggression. 


  • Sudden paralysis of a back leg, or aortic thrombosis. This is something to watch for if your cat has heart disease and requires immediate action. But if your cat has developed a blood clot in a back leg, don't let your vet talk you into instant euthanasia. With treatment, including pain meds, many cats regain the use of their legs.
  • Ingesting toxins warrants an immediate trip to the vet. Onions, coffee, chocolate, lilies and other plants, and antifreeze are just a few of the things that are toxic to cats. If you're not sure, call the ASPCA's poison control hotline, 888-426-4435.
  • Seizures. A cluster of seizures calls for immediate medical care.
  • An allergic reaction. Signs include vomiting, diarrhea, lethargy, difficulty breathing, facial swelling and hives or itchiness.

It's Free For You

There's no charge for clients to use GuardianVets' service, but veterinarians have to sign up for it. I'm going to ask my vet about it. But I think I'll send her an email so I don't have to listen to that annoying recording telling me to call the ER! 



4 comments:

  1. Great post and I always say I can sleep at night knowing that my vet is open 24/7 if needed plus during the day I can email them if I have questions and from there they would tell me whether to bring her in or not.

    ReplyDelete
    Replies
    1. After 6, my vet has that "call the ER" recording. :(

      Delete
  2. Wow! I will save this article -so good to learn of this. Don't emergencies ALWAYS happen after hours?

    ReplyDelete